Frequently asked questions

What should I do if I want to claim the goods? How fast does it take to process a complaint?

What is the delivery time? What is the mode of transport? Can I pay in cash when receiving the package?

How can I order? Can I order abroad? Can I cancel my order if it has not already been shipped?

How can I return the goods? How many days do I have to return the goods? How long does it take to transfer money to an account?

What types of payments are available? Can I get an invoice in my company name? Will I receive a confirmation of payment?